InnerEdge Academy

Privacy Policy

Last updated: 1 January 2025

InnerEdge Academy (ABN 79 524 861 307) is committed to protecting the privacy of your personal information. This Privacy Policy explains how we collect, use, disclose and store personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect the following types of personal information:

  • Name, email address, phone number and postal address
  • Professional background and qualifications
  • Payment and billing information
  • Course enrolment and academic progress records
  • Communications you send to us via email, phone or our contact form
  • Website usage data including IP address, browser type and pages visited

2. How We Collect Information

We collect personal information directly from you when you:

  • Submit an enquiry through our contact form
  • Enrol in a course or purchase a pricing plan
  • Communicate with us by phone, email or in person
  • Browse our website (through cookies and analytics tools)

3. How We Use Your Information

We use personal information for the following purposes:

  • Processing enrolments and managing your course access
  • Communicating with you about your courses, account or enquiries
  • Processing payments and issuing invoices
  • Issuing certificates of completion
  • Sending relevant course updates and educational content (with your consent)
  • Improving our website, courses and services
  • Meeting our legal and regulatory obligations

4. Disclosure of Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Payment processors for the purpose of processing transactions
  • Our course delivery platform providers
  • Professional advisers including accountants and legal counsel
  • Government authorities where required by law

5. Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. Electronic data is stored on secure servers with access controls. We regularly review our security practices and update them as needed.

6. Cookies

Our website uses cookies to improve your browsing experience and collect anonymous usage data. You can configure your browser to refuse cookies, though this may affect the functionality of some features on our website.

7. Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections if any information is inaccurate, incomplete or out of date. To make a request, contact us at learn@inneredgeacademyau.com.

8. Complaints

If you believe we have breached the Australian Privacy Principles, you may lodge a complaint by contacting us at learn@inneredgeacademyau.com. We will investigate your complaint and respond within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us: